Hakuba Shuttle Bus | Tokyo Shuttle

Shuttle services to Hakuba

Hakuba Shuttle Bus | Resort Shuttle

The Hakuba Shuttle Bus service will take bookings for 25/26 from June 1

Private charter services for large groups are available by request here.

The Hakuba Shuttle Bus is one of the most convenient ways to get to the Hakuba Valley from Narita Airport and Haneda Airport in Tokyo. Many flights arrive late and normally you would spend the night in Tokyo. But if you get the ski shuttle bus to take you to Hakuba, then you can be on the slopes in the morning! You can also book intra-resort shuttles to or from the nearby main Nagano ski resorts as well as to/from Nagano Station to meet the shinkansen.

Need a Hakuba private transfer?

Hakuba Shuttle Route map

Hakuba shuttle route map

Hakuba Shuttle Bookings

We can assist in booking a daily shuttle bus to get you from Narita Airport/Haneda Airport to Hakuba, and from the Hakuba Valley to Tokyo, Narita and Haneda. We also offer an inter-resort shuttle to and from a number of other nearby ski resorts in Nagano, as well as Myoko Kogen and Nagano Station. Click on the location tabs below for scheduling (departure/arrival) and pricing. All journeys to/from Tokyo include comfort stops.

Hakuba Shuttle bookings open on June 1

The Hakuba Shuttle Bus will start taking bookings on June 1

Private charter services for large groups are available by request here.

Click here for instant bookings

Click here to make an instant public shuttle booking/payment (best for small bookings).

Hakuba Shuttle Bus: Booking Request Form

How to book the Hakuba Resort Shuttle? Very simple! Fill out the following form with requested details and we’ll send the confirmation back with payment details. Payment can be made via AUD/JPY/HKD/USD/NZD/SGD/MYR bank transfer or via credit card (+3.7% surcharge). Or click here to make an instant booking/payment (best for small bookings – there is a ¥2,500 surcharge for bookings of 4 and under.).

Note: If you require return shuttles please fill in both dates on the form. For shuttles to another destination please complete the form a second time.

Remember bookings must be made 7 days prior to travel and confirmation cannot be guaranteed if less than this. For late/urgent availability please contact us.

If the form below does not work please complete the alternative form here.

Please ensure your email address is correct
Please note that private charter is generally not viable for groups of 6 or less.
All guests 4 and over pay full fare
Infants (0-3) without seats
Check the destination you are travelling from. Please note that there are no public shuttle services FROM Tokyo/Shinjuku to the resorts.
Please check the destination you are travelling to
List the name of your hotel/lodge here.
A surcharge applies for this service. If arriving in the early morning please ensure that your hotel allows check-in at that time.
If not applicable, please write N/A
Please add any questions or information you may have here.
Please remember, as per our website, that any manual shuttle bookings for up to 4 people incur an extra 2,500 processing cost + 3.7% cc fees. You may want to consider booking online instead – https://naganonow.com/access-transport-nagano/book-nagano-snow-shuttle/
In checking the box above, you agree and confirm that all provided information is true and accurate.

Thank you for your submission. You should receive an email back within 12-36 hours. Please check your spam mail as some replies may be filtered by your email provider (particularly Hotmail & Outlook)

Information about your Hakuba Shuttle

Confirmation:

You should receive confirmation of your booking’s availability within 1-2 business days. In the event that you do not receive an email from us, please check your spam folder or notify us via email.

Important Notes:

These services are not run or operated by Destination Hakuba/Explore the Heart of Japan. Your service is arranged via a private provider. For your peace of mind please note the following:

    • Fully licensed under Japanese travel and transport laws;
    • Two drivers rotating in 2 hour shifts;
    • Professional meet and greet at airport;
    • Child ticket: Age 4-12 (free for children aged 0-4 who will not require their own seats);
    • After customs clearance at airport, please proceed to the meeting point (check in closes 15 minutes prior to departure);
    • This transfer does not include drop offs at hotels, except for late arrival services into ski resorts where all guests are dropped off directly at their accommodation.
hakuba shuttle
The Hakuba Snow Shuttle will get you on the slopes and enjoying your ski holiday faster and easier!

Booking terms and conditions

  • Bookings are subject to the carriers terms and conditions;
  • Luggage allowance of 2 items per passenger (large size, ie: suitcases and snowboard bags) and 1 small carry-on. Passengers with luggage in excess of the above amount will be charged directly for any extra luggage and it will only be carried on an available space basis;
  • The airport shuttle stops twice for breaks along the way and also to split passenger groups traveling to different resort. Passengers may be required to change buses when the bus arrives at Nagano City;
  • This service is a non-smoking / alcohol free service. Intoxicated passengers will be denied boarding;
  • Requests for changes or cancellations should be sent via our contact page or email with at least 72 hours notice. Changes to reservation made less than 7 days but more than 3 days incur a change fee of 2,500yen per person;
  • Changes cannot be made to reservations after 4PM JST three days before date of travel. In such cases a new reservation must be made, and cancellation fees will not be waived;
  • In the event that your journey is delayed additional charges may apply. This is solely at the discretion of the carrier;
  • In the case where guests are delayed/miss the bus for reasons other than delayed transport (e.g. late plane arrival), 100% cancellation fee applies;
  • Cancellation fees are as per our booking confirmation. “Cancellation” includes changes that reduce the overall value of the booking.

Check Ins

  • All passengers must check in and be ready to board the bus at least 10 minutes before departure from ski resorts and 15 minutes before departure from airports and rail stations;
  • Passengers who check in later than the times listed above may be denied boarding.

For medium-large groups we can help organise a direct private transfer at reasonable cost from the airport to Hakuba (and/or return). This chartered direct service from the Tokyo airports or your Tokyo hotel to your most hotels in the area would be between 105,000-265,000 each way depending on numbers & bus type. Check here for more details. Taxi/charter journeys will usually take 4-5 hours depending on traffic and weather conditions. Comfort stops are included. Private transfers from/to Nagano Station or other Nagano resorts, as well as the Myoko resorts, are also available.